Make sure the tenants have a good move in experience; happy tenants lead to a much better quality of life for you and them.
You carefully selected your tenants, tenancy agreements are all signed, the deposit is paid, and you are ready to have your tenants move in.
What should you do to make sure this all goes smoothly?
- Make sure your agent is prepared to manage the move in and handover.
- Book your inventory check.
- Book your pre-tenancy clean.
- Inform your utility supplier & local council of the new tenant details as well as the start date of their occupancy. (meter readings will be provided on the move in date)
- Inform your insurance provider that the tenants will be moving in.
- Book gas safety check if this is not in place already (your tenants cannot move in without it)
- Ensure your agent provided an EPC (Energy Performance Certificate)
- Confirm the keys are all in place with spare set kept with you or your managing agent.
- Double check all fire and smoke alarms. Fresh batteries would be a great idea.
Things that make life easier for you and your tenants:
- Provide a property file that contains all essential documents, instruction manuals, EPC, Gas Certificate, a copy of the rental agreement, relevant contact information and so forth. All in one place that is convenient for the tenants to use.
- Leave some hand wash a small hand towel and toilet tissue (last thing you want to be rushing to find on move-in day)
- Any kind small gestures go a long way in starting the tenancy off on in a positive manner.
On the move in day:
- Tenants to be present for inventory inspection. Meter readings are taken.
- Tenants provided with a quick demonstration of all the shut-offs, the locations of electrical, gas and water meters.
- Property file provided.
- Informed when refuse collection day is.
Be available but out of the way of your tenants, have your managing agent reachable for any questions they might have and arrange a follow-up visit in the first few weeks.
You are now officially a landlord, congratulations.
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